Successfully Managing Conflicts
Online seminar: How to recognize, de-escalate and solve conflicts
03.07.2023 – 04.07.2023
July 3 & 4, 2023 - daily 09:00 - about 18:00
Designed & conducted by Dr. Matthias Mayer – www.youngscientistsacademy.com
Target Group
For up to 14 doctoral candidates
Your Benefit
Throughout your professional career you will encounter conflicts, for example due to different interests, goals, estimations, or expectations. Conflicts can originate from structural aspects like distribution of resources, from intrapersonal (individual) or from interpersonal (social) reasons. Many people avoid addressing conflicts or feel unsatisfied by the way they handle them. Rather than reacting on a purely emotional level, you can learn how to manage disputes and disagreements constructively and proactively, and to control your emotion and deal with the emotions of others.
In this course you will deepen your knowledge about conflicts, you will consider your own role in and contributions to conflicts, and you learn about possible alter-natives to address conflicts in future.
Course Objectives
- Participants become aware of conflict types and dynamics
- Participants learn how to address conflict and how to respond to criticism
- Each participant can increase the individual range of possible responses to conflicts, based on a thoughtful understanding of conflict characteristics
- Participants reflect their own behavior and set clear goals how to behave differently after the workshop
Content
- The different types of conflicts
- Conflict dynamics
- Personality types and conflict behaviour
- How to address a conflict actively, clearly, and constructively
- How to respond to criticism
- Conflict escalation stages
- Guidelines for preparing and leading a conflict talk
- Dealing with your own emotions and that of others in conflict situations
- Discussing selected real cases of the participants
Methods
The course consists of a mixture of trainer input, practical exercises, and self-reflection. You will gain ideas about how to improve your own communication behaviour and already start practicing this. Also, the online version is very interactive using zoom technology with a lot of small group work.
Please sign up with Elzabeth irtg1064@bmc.med.lmu.de